Refund Policy
We want a merchant to see the real output before committing. The free sample is available without login, and eligible first purchases include a seven-day refund window.
Last updated: 15 July 2026
Seven-day first-purchase refund
You may request a refund within seven calendar days of your first paid subscription if the service is not suitable for your shop. Contact us from the email or phone number connected to the account and include the payment reference.
What is covered
The policy covers the first monthly or annual Gold Rate Status access purchase. Completed assisted-setup work, custom creative work and third-party charges are not normally refundable unless required by law or duplicated in error.
How refunds are handled
Approved refunds are returned through the original payment method. Banks and payment providers control the final settlement time, which commonly takes several business days after approval.
Access period
Current Razorpay purchases do not renew automatically. Access continues until the end of the paid period unless a full refund is issued earlier.
Request a refund
Email hello@goldratestatus.in or WhatsApp +91 95858 82159 with your account email and Razorpay payment reference.